FAQ

FREQUENTLY ASKED QUESTIONS

1. How long does delivery take?

Orders within Karachi are delivered within 2–3 working days.
For other cities, delivery may take 3–5 working days.

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2. Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) across Karachi.

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3. Are your products limited?

Yes. Every drop is limited edition.
Once sold out, items are not restocked.

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4. How can I choose the right size?

We provide a size guide on every product page.
If you’re unsure, feel free to contact us on WhatsApp.

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5. Can I exchange my order?

Yes, exchanges are available for size issues only within 3 days of delivery.

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6. Do you offer refunds?

We currently do not offer refunds.
Only exchanges are allowed under valid conditions.

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7. How can I contact you?

You can reach us via:

• Instagram DM

• WhatsApp

• Email

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8. How can I track my order?

Once your order is confirmed, our team will update you with tracking details.

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9. What if I receive a damaged product?

If you receive a damaged item, contact us within 24 hours with pictures.
We’ll resolve it immediately.

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10. Where are you based?

We are based in Karachi, Pakistan.